BROWSER RECOMMENDATIONS
OPERATING SYSTEMS
CPU / MEMORY / HARD DRIVE
Faster is always better. We recommend a dual core or quad core CPU at 1.0 GHz or higher as our product is designed to make use of internet worker threads when performing tax calculations. You should have about 500 MB of free space for the browser cache. Our cloud-based tax product will still work with small cache sizes, but your experience will diminish because of increased downloads. You should have about 500 MB of free space for the browser cache. Our cloud-based tax product will still work with small cache sizes, but your experience will diminish because of increased downloads.
VIDEO REQUIREMENTS
Our video requirements are different from other applications because we aren’t OS based, and our forms scroll in the browser. For the best experience we recommend a video monitor that supports a screen width of 1440 or higher. Have more questions? Contact Customer Support via live chat, email or phone for questions about MyTAXPrepOffice.
CONTACT SUPPORT
