Refund Policy for CT, IL, ME and NY
The Free Software Plan gives you the opportunity to use MyTAXPrepOffice (“Software”) without purchasing the Software. Those who take advantage of the Free Software Plan are charged only for the provision of services, such as setup, transmitting returns, and printing returns.
Once paid, all Free Software Plan purchases are non-refundable.
Any additional services are also non-refundable.
A valid EFIN (Electronic Filing Identification Number) is required to use the Software. Advanced Tax Solutions LLC is the IRS-approved Software Vendor that makes the Software available, but it does not issue EFINs. No refunds will be provided for those who purchase the Free Software Software Plan but do not have a valid EFIN.
